STORE POLICY
General Terms
Hello lεyas, welcome to lεya activewear Policy. We aim to offer excellent services to match our premium activewear, designed to boost your confidence, elegance and comfort in everyday life.
We are committed to providing quick service and making sure our customers are happy, always being responsible and building trust.
By using our website, you agree that you have read and accepted our terms and will follow them.
*You confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
Please take a moment to review our store policies below.
Privacy & Safety
Our customers privacy is of the highest importance for us. Our business maintains and implements a Personal Data Protection Policy that is understandable, truthful, lawful, easily accessible, and up-to-date, in compliance with Law 4624/2019. We strictly follow these guidelines to ensure your privacy and data security.
To complete any transaction on our e-shop, "lεya," and place product orders, we will request certain personal information from you. Any personal information you provide, such as your name, address, and payment details, will only be used for processing your order and providing customer service.Personal data processing is allowed only when the customers has given their permission. We do not collect, store, or process data classified as sensitive under the law.
We may use third-party services (e.g., payment processors, shipping companies) to facilitate transactions. These third parties have their own privacy policies and are responsible for their practices.
The way we handle and protect your personal data on our website is defined by these Terms of Use, according to Greek law 4624/2019.
Payments & Security
1. Payment Methods
We accept the following payment methods for purchases made on our website:
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Credit Cards: We accept Visa, MasterCard, and other major credit cards.
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PayPal: You can use your PayPal account to complete your purchase securely.
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Other Methods: Additional payment methods may be available and will be displayed at checkout.
2. Payment Process
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When you place an order, the payment method provided will be authorized for the full order amount.
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Your payment will be processed and completed once your order is confirmed and ready for shipment.
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*We prioritize the security of your payment information. Our website uses SSL encryption technology to protect your personal and financial information during transmission.
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Upon successful payment, you will receive a confirmation email with details of your order and payment.
If there are any issues with your payment, such as declined transactions or payment processing errors, please contact us at our Contact section.
Shipping & Delivery
Please refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery times.
Returns & Refund
Please refer to our Returns and Refunds Policy for detailed information on how to return items and receive refunds.
Perhaps Damages
Please notify us within 24 hours of receiving your order if you have received damaged items. Please include your order number, a description of the damage, and photographs of the damaged items if possible. We will promptly provide instructions on how to return the damaged items. If preferred and available, we can also arrange for a replacement to ensure your satisfaction as our valued customer.
Conditions
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the items must be unused and in the same condition as received.
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Returns must be made within 15 business days of receiving the order
NOTE: We reserve the right to refuse returns if the above conditions are not met.
On The Terms Of Law
We may update these Terms and Conditions at any time. Any changes will take effect immediately once they are posted on the Website. By continuing to use the Website after we post any changes, you agree to accept the updated Terms and Conditions.
Contact Information
If you have any questions or concerns regarding our Store Policy, please contact us at the Contact Section.